Xblue-networks X-50 User Manual

Introduction10XBLUE Networks1Package ContentsPackageContentsThe X2020comes with everything that you need to connect it to an existing Local Area Netw

Web Programming100XBLUE Networks6Phonebookcreated from the personal phonebook. Another way to create the file is using Windows Notepad. Once created s

XBLUE Networks1017 VoicemailGettingtoKnowyourVoiceMailboxA complete Voicemail and Auto Attendant

Voicemail102XBLUE Networks7Setting up your Voice MailboxSettingupyourVoiceMailboxIt is a good idea to customize your voice mailbox when you being

XBLUE Networks 103VoicemailRemote Message Pickup7RemoteMessagePickupMessages, new and saved, m

Voicemail104XBLUE Networks7Remote Message Pickup

XBLUE Networks 105IndexAAgent Log On/Off 35UCD 41Alarm Clock 82Alphanumeric Display 35, 41Always

106XBLUE NetworksIndexPage Answer 39Paging 55Paging Allow/Deny 55Password 73Personalize Your Greeting 102Phone Book 39, 56Phone Features 78Phone Lock/

XBLUE Networks 11IntroductionPackage Contents1

Introduction12XBLUE Networks1Package ContentsTABLE 1.1No. Part Name Description1 Handset Top Cradle For placement of the Handset2 Hook Switch For hang

XBLUE Networks 13IntroductionPackage Contents118Transfer ButtonPress the transfer button to tran

Introduction14XBLUE Networks1Button LED IndicationButtonLEDIndication LED Color Status DescriptionLight BarOff Idle or No New MessagesBlinking Slowl

XBLUE Networks 15IntroductionButton LED Indication1The Display will show the Date and Time, the

Introduction16XBLUE Networks1Back ViewBackViewNo. Part Number Description1 LCD Back Cover Secures the back of the LCD2 Wall Mount Holes Used to secur

XBLUE Networks 17IntroductionEthernet and Power Port on the Back of 1EthernetandPowerPorton

Introduction18XBLUE Networks1Phone AdjustmentsPhoneAdjustmentsThe X2020 telephone can be set in several different positions or angles.Low AngleMedium

XBLUE Networks 19Setup22Setup InstallationConnecting the X2020 Telephone to the X-50 only takes

Setup20XBLUE Networks2SidecarIt is a good idea to plug the X2020 into an uninterrupted power supply (UPS), which will keep it functioning during a pow

XBLUE Networks 21SetupSidecar2Connecting the Sidecar• Step 1 - Remove the contents from the box•

Setup22XBLUE Networks2Getting StartedGettingStartedAt default, the X2020 is programmed as DHCP. Therefore, when it located on the same LAN as the X-5

XBLUE Networks 23SetupGetting Started2Use the following steps to program a X2020 that is going t

Setup24XBLUE Networks2Getting StartedProgramming with an Internet Browser Use the following steps to change an extension’s telephone number connected

XBLUE Networks 25SetupXBLUE Wireless Universal Adapter2XBLUEWirelessUniversalAdapterBecause t

Setup26XBLUE Networks2XBLUE Wireless Universal AdapterNotes:

XBLUE Networks273 Using your TelephoneGettingtoknowyourwayaroundOnce the X2020 telephone is conn

Using your Telephone28XBLUE Networks3Placing a callPlacingacallThere are two types of calls, internal or Intercom and external or over the telephone

XBLUE Networks 29Using your TelephonePlacing a call3Make a call using a specific telephone lineP

XBLUE Networks 31 Notices and Compliance...

Using your Telephone30XBLUE Networks3Placing a callAnswer a specific telephone linePress the telephone line that you wish to answer. Lift th

XBLUE Networks 31Using your TelephonePlacing a call3RedialRedial stores the last 30 numbers that

Using your Telephone32XBLUE Networks3Review Call RecordsReviewCallRecordsFrom an idle telephone press the up  navigation key, allowing you to revie

XBLUE Networks 33Using your TelephoneUsing your Sidecar3UsingyourSidecarIf you have a “Sidecar

Using your Telephone34XBLUE Networks3Using your SidecarWeb Browser Programming Enter the IP address of the telephone and select “EDM” to program the b

XBLUE Networks354 Telephone Feature Description TableTelephoneFeatureDescriptionTableAlthough the

Telephone Feature Description Table36XBLUE Networks4Call Forward - Busy *22 + t + Dt= 0=ICM 1=Outside 2=Both D= EXT or VVA or UCDCancel *

XBLUE Networks 37Telephone Feature Description Table4Call Forward - Follow Me - From the new ext

Telephone Feature Description Table38XBLUE Networks4Call Hold Hold Button page 46Call Log X2020 only page 46Call Park/Call Park Answer Defined by Num

XBLUE Networks 39Telephone Feature Description Table4Feature Button Programming *70 + BN + FTBN=

4XBLUE Networks1On-Hook Dialing ...

Telephone Feature Description Table40XBLUE Networks4Some features require two buttons, one to activate and one to cancel a feature. Plug & Play (P

XBLUE Networks 41Telephone Feature Description TableAgent Log On/Off - UCD Group4AgentLogOn/Of

Telephone Feature Description Table42XBLUE Networks4Busy CallbackBusyCallbackDescription:The X2020 supports busy callback to an extension. This allow

XBLUE Networks 43Telephone Feature Description TableCall Forward4CallForwardDescription:There a

Telephone Feature Description Table44XBLUE Networks4Call ForwardCall Forward - Follow MeFollow Me Forward allows you to use a different telephone exte

XBLUE Networks 45Telephone Feature Description TableCall Forward4Call Forward - External Externa

Telephone Feature Description Table46XBLUE Networks4Call HoldCallHoldDescription:Both intercom and telephone line calls (PSTN or SIP Trunk) can be p

XBLUE Networks 47Telephone Feature Description TableCall Park4CallParkDescription:Call Park oft

Telephone Feature Description Table48XBLUE Networks4Call BlockingCallBlockingDescription:The X2020 has the ability to block up to 10 different teleph

XBLUE Networks 49Telephone Feature Description TableClass of Service - Traveling4ClassofServic

XBLUE Networks 516 Programming with an Internet Browser...

Telephone Feature Description Table50XBLUE Networks4Do Not Disturb (DND)DoNotDisturb(DND)Description:When Do Not Disturb (DND) is active all calls

XBLUE Networks 51Telephone Feature Description TableFeature (Flexible) Button Programming4Featur

Telephone Feature Description Table52XBLUE Networks4Feature (Flexible) Button ProgrammingEnter the following code to create a SIP IP Trunk button (SIP

XBLUE Networks 53Telephone Feature Description TableFeature Button Reset4FeatureButtonResetDes

Telephone Feature Description Table54XBLUE Networks4Multi-Line AppearanceMulti‐LineAppearanceDescription:At default, all of the X2020 telephones are

XBLUE Networks 55Telephone Feature Description TableOn-Hook Dialing4On‐HookDialingDescription:O

Telephone Feature Description Table56XBLUE Networks4PhonebookPhonebookDescription:Each extension has a personal and public phonebook that contains th

XBLUE Networks 57Telephone Feature Description TablePhonebook4PublicThe Public phonebook gets li

Telephone Feature Description Table58XBLUE Networks4Phone Lock/UnlockPhoneLock/UnlockDescription:The phone Lock/Unlock feature allows you to lock the

XBLUE Networks 59Telephone Feature Description TableService Mode4ServiceModeDescription:The Op

6XBLUE Networks1Notes:

Telephone Feature Description Table60XBLUE Networks4TransferTr ansferDescription:Calls can be transferred from an extension to another destination, s

XBLUE Networks615 Telephone ProgrammingProgrammingwiththeTelephoneThe X2020 telephone can be progr

Telephone Programming62XBLUE Networks5Getting StartedGettingStartedYour telephone will automatically come on line and be operational when connecting

XBLUE Networks 63Telephone ProgrammingGetting Started5Once completed Press the left navigation b

Telephone Programming64XBLUE Networks51. Call LogMenuProgrammingPress the softkey under the word “Menu” to get into menu programming. There are two l

XBLUE Networks 65Telephone Programming2. Speed Dialing52.SpeedDialingThe telephone can store u

Telephone Programming66XBLUE Networks55. Time Zone5.TimeZoneSelect Time zone to adjust the time in your display. You will select the “GMT offset”, w

XBLUE Networks 67Telephone Programming8. Do Not Disturb (DND)58.DoNotDisturb(DND)Select “Yes

Telephone Programming68XBLUE Networks515. Call Blocking15.CallBlockingCall Blocking uses Incoming Caller ID (may require a subscription) to stop spe

XBLUE Networks 69Telephone Programming1. Account5Admin1.AccountThere are two levels of programm

XBLUE Networks 7Notices2NoticesandComplianceReproduction, publication, or duplication of this

Telephone Programming70XBLUE Networks54. Dial Timeout4. SNTP - Simple Network Time Protocol5. VLAN - Virtual Local Area Network1. VLAN Mode - Select b

XBLUE Networks 71Telephone Programming7. SIP57.SIP1. SIP Server1. SIP Proxy - Enter the IP addr

Telephone Programming72XBLUE Networks57. Packet Time2. Codec G7.11 a-lawThe a-law algorithm is used in many European telecommunications products. This

XBLUE Networks736Web ProgrammingProgrammingwithanInternetBrowserThe X2020 telephone can be progra

Web Programming74XBLUE Networks6Information PageInformationPageInformation Reference Page Network Information • Network Type - Default is set to DHCP

XBLUE Networks 75Web ProgrammingNetwork Page6NetworkPageThe network page is used to manually en

Web Programming76XBLUE Networks6Network Page• PPPoE - This is most commonly used with hosted IP applications. • Time Server - If desired, you may ent

XBLUE Networks 77Web ProgrammingPhone6Phone

Web Programming78XBLUE Networks6PhoneVolume ControlThere are 7 different volume levels that can be customized, on the fly, by the user. Each parameter

XBLUE Networks 79Web ProgrammingPhone6• Enable Call Waiting: - Check to enable “Call Waiting”, w

8XBLUE Networks2FCC StatementFCCStatementThis equipment generates, uses and can radiate radio frequency energy, and if not installed and used properl

Web Programming80XBLUE Networks6PhoneForwarding SettingsIt is possible to forward your calls to a different location such as a voice mailbox when you

XBLUE Networks 81Web ProgrammingPhone6DND Call Forwarding:Do Not Disturb is a “Real Time” settin

Web Programming82XBLUE Networks6PhoneAlarm Clock Settings• Alarm Play Time (Min): - This is the amount of time that an alarm will play once the alarm

XBLUE Networks 83Web ProgrammingPhone6Speed Dialing SettingsYour telephone has ten (10) personal

Web Programming84XBLUE Networks6PhoneVoicemail DistributionEach telephone can be assigned a voice mailbox with the ability to send a single message to

XBLUE Networks 85Web ProgrammingSoftware Upgrade6SoftwareUpgradeHTTP UpgradeOccasionally it is

Web Programming86XBLUE Networks6Software Upgrade• Press Save• Select a location that is easy to find and save the file. Installing the upgrade:• On th

XBLUE Networks 87Web ProgrammingSoftware Upgrade6• Click on Update• Click on “OK” to begin the u

Web Programming88XBLUE Networks6Software UpgradeTFTP/FTP Upgrade• Software upgrade Parameters

XBLUE Networks 89Web ProgrammingSIP6SIP

XBLUE Networks 9Introduction11IntroductionX2020IntroductionThe X2020 is a full featured Session

Web Programming90XBLUE Networks6SIPSIP Proxy Server• Server mode: - The X2020 can be set to two different server types, Normal - used when you are not

XBLUE Networks 91Web ProgrammingSIP6• Session Expires (sec): - The default, 3600 should be fine

Web Programming92XBLUE Networks6SIPOnce the codec is determined, it is important to know how often to send or what size the payload of information sho

XBLUE Networks 93Web ProgrammingSIP6NAT SettingsNetwork Address translation (NAT) is used to rou

Web Programming94XBLUE Networks6SIPCaller Blocking Settings:Using a calls’ inbound Caller ID the X2020 telephone allows you to block up to 10 differen

XBLUE Networks 95Web ProgrammingSIP6Dial Plan:The Dial Plan is used to make calling faster by co

Web Programming96XBLUE Networks6SystemSystemThe system programming area is used to assign account names and passwords, specify your time zone, and whe

XBLUE Networks 97Web ProgrammingSystem6• Enable Log Server - Click on the Check Box to enable th

Web Programming98XBLUE Networks6System• Time Zone: - Because each telephone can be installed anywhere in the world, each telephone should select their

XBLUE Networks 99Web ProgrammingPhonebook6PhonebookYour telephone has both a Private and Public